Fees & Payment

All enrolled families within the centre have to fill out direct debit details before commencing care. Fees are payable one (1) week in advance.  Redpay is the preferred method of payment and fees are taken every Tuesday night from your bank account for the current week.  If you do not want your fees paid through redpay then you need to pay cash or Eftpos at the centre prior to 5pm on the Tuesday night.  There is a fees box in the foyer for payment to be posted.  This is emptied daily. Fees are payable when your child is absent from the centre due to sickness, annual leave, occasional absences and public holidays to keep your child’s place at the centre. On some occasions if givin enough notice we can sometimes fill a child’s spot with another child’s during holidays ect.

Fee Assistance

Most families are entitled to fee relief from Centrelink.  Please call them on 13 61 50 to lodge your application over the phone.  They are open from 8.00am to 8.00pm Monday to Friday.

Our centre code is 555003139V

You must supply the centre with your child/children’s customers’ reference numbers before commencing at the centre.  We can then tell you what % the government is paying off your fees and what the weekly balance is that you will be charged.

Jet

If you are studying you may be eligible for JET.  This is where the government  provide’s you with a higher rate of childcare beneift.

Special Child Care Benefit

The centre can provide up to 13 weeks’ care for your child/children if you have unexpected financial hardship.  This is paid for by the government.  Please see Centre Management as conditions apply.

Grandparent Subsidy

If you are a grandparent and your grandchildren are in your custody, you may be entitled to bring your child/children to the centre at no charge.  Please see Centre Management for further information.

Cancellation of Care

To cancel care or reduce days parents/guardians must provide the centre with a two week notice period. This needs to be written confirmation.